logo
Sign In cart 0
search

Search

My Account

Sign In

wishlist

Wishlist

Cart

Cart

0
      • Featured
      • Shop by Sport
      • Apparel
      • Footwear
      • Fitness
      • Sports Accessories
      Shop All New Arrivals Offers and Clearance Best Sellers Recommended Shop under 99/- Shop under 199/- Shop under 299/- Shop under 399/- Shop under 499/- Shop under 999/-
      1
      Cricket
      1 Cricket Bats Cricket Bat Combo Cricket Leather Ball Cricket Tennis Ball Heavy Cricket Tennis Ball Light Cork Ball Rubber Ball Cricket Shoes cricket Uniform Cricket Bat Grips
      Football
      2 Football Football Shoes Futsal Ball Futsal Shoe Inflator Football Kits Stockings Whistle
      Badminton
      5 Badminton Racket Badminton Combo Badminton Shuttlecock
      Basketball
      7 Basketball
      Volleyball
      10 Volleyball
      Skates and Boards
      9 Shoe Skate Roller Skate
      Indoor
      8 Carrom Boards Carrom Coin and Striker Carrom Board Stand Chess Coin
      Bags
      6 Backpack Duffle Bag Gym Bag
      Other Balls
      16 Hand Ball Shooting Ball Throw Ball
      2
      Tops
      17 Bibs T-Shirt
      Bottoms
      4 Shorts Lower
      3
      Shoes and Spikes
      11 Cricket Shoes Football Shoes Fustal Shoe Running Spikes
      5
      Weight Plates
      18 Double Color Weight Plates Finger Weight Plates Single Color Weight Plates
      Dumbbells
      19 Hex Dumbbells Round Dumbbells
      Weight Lifting Rods
      20 Olympic Weight Lifting Rods Washer Weight Lifting Rods
      Olympic Benches
      21 Decline Benches Incline Benches Flat Benches Crunch Bench Adjustable Bench
      Home Gym Combo
      22
      Weight Machines
      23 Home Gym Station Multi Station Gym Single Station Gym (Series 1) Single Station Gym (Series 2) Single Station Gym (Series 3)
      Gym Accessories
      24 Hand Grip GP 10 Adjustable Hand Grip GP 30 Exercise Loop Band Toning Tube Elastic Band Gym Balls
      Cardio Fitness Equipment
      25 Air Bike Treadmill
      Gym Equipment Accessories
      26 Squat Rack Seated Calf Raises Vertical Plate Tree Gym Stool T-Bar Row Machine Vertical Knee Raises & Dips Dumbbell Stand
      4
      Accessories
      12 Ball T.K. Rings Jump Rope Sports Grip Sipper Wristband Football Inflator Bibs Stockings Whistle Supporter Gym Gloves
  1. Home
  2. Refund and Exchange Policy

Returns and Exchange

Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

1. What product(s) are eligible for return or exchange?

Our goods come with quality assurance guarantees. However, in the rare instance that you think that there is a manufacturing fault with the goods you have received, please let us know within 15 days of purchasing the goods by contacting our Customer Service Team on info@vickysports.com or +91-121-2512376. Please include as many details as possible about the order and the problem with the goods, including the following:

  • The nature of the manufacturing defect;
  • A copy of the original invoice issued to you at the time of purchase.

2. What product(s) cannot be returned or exchanged?

The following products are not eligible for return or exchange:

  • All products purchased on the Website that are marked and sold as “Clearance” products at the time of purchase; or
  • Products that fail to meet any one of the criteria listed above for returns and exchange.

3. How do I organise a return or exchange?

Simply call our Customer Service Team on info@vickysports.com or +91-121-2512376, within 15 days of purchasing the goods and place a return or exchange request. Please ensure that you provide reasons for your return or exchange and are able to provide a copy of the original invoice if requested to do so.

In some cases, we may need you to fill out certain documents to process your return. We will let you know when this is the case. Please ensure that you carefully fill out the documents and return them to us within the specified time frame.

4. What are the shipping or handling charges for returns or exchange?

We are happy to return or exchange, free of cost, any product(s) that comply with our Returns and Exchange Policy. Simply call our Customer Service team on info@vickysports.com or +91-121-2512376 and we will arrange for a pickup of the product(s) from your delivery address.

5. Can I return or exchange a product for “change of mind”?

Yes, you can, provided that the product is in its original condition and packaging, with all tags still attached, and it complies with our Returns and Exchange Policy.

6. How long does it take to process a return or exchange?

Depending on the nature of your return or exchange request, it usually takes 7-10 business days (excluding public holidays) to process your request from the time you place your claim.

7. How is my return or exchange processed?

All returns and exchanges are processed in the form of a credit note equal to the value of the goods at the time of purchase.

The credit note is valid for one year from the date of issue and can be used for any subsequent purchases from the Website.

8. What is the order cancellation timeline?

You can cancel an order within 24 hours of placing the order through the Website. Simply contact our Customer Service Team on info@vickysports.com or +91-121-2512376, as quickly as possible, to cancel the order and provide the reason for the cancellation.

9. Can I cancel one or few items from my order?

Unfortunately, partial cancellation requests are not possible. Cancellation is applicable on the whole order and a new order will need to be placed for those items that you still wish to purchase.

10. How is my order cancellation refunded?

Depending on your mode of payment, your cancellation will be refunded as follows:

(a) Direct Debit / Credit Card Payments - If you paid for the order via direct debit or credit card and the payment has been processed into our account, you will be issued a credit note equal to the value of the order cancelled. The refund for such cancellations generally take 5-7 business days (excluding public holidays) to process. The credit note issued, will be valid for one year from the date of issue and can be used for any subsequent purchases from the Website.
(b) COD - If you paid for the order via COD, then the order will be cancelled and you will not be charged any further fees.
(c) Credit Note - If you paid for the order via a credit note issued by us, then your used credit note will be cancelled and a new credit note equal to the value of the order cancelled will be issued to you. The new credit note will be valid for one year from the date of issue and can be used for any subsequent purchases from the Website.
(d) Mixed modes of payment - If you paid for the order via a few different modes of payment, the refund will be processed in the same mode and in proportion to the payment method, as described above.

11. Returns Generally

  • Original shipping and handling fees, including COD charges are non-refundable.
  • We are not responsible for any goods that are returned to us in error. Please contact our Customer Service team on info@vickysports.com or +91-121-2512376,as quickly as possible, so that we can sort it out for you as quickly as we can.
  • Please ensure that any goods returned to us are packaged carefully as we cannot accept returns that are not in the same condition that they were sold in (i.e. saleable and free of damage).
  • We are not responsible for any loss or damage incurred due to any negligence on your part, or as a result of incorrect or misleading information provided by you.


Our Newsletter

Special item in this Season

SUPPORT
  • Contact us
  • Delivery
  • Blogs
Contact us
  • C-13 Sports Goods Complex, Delhi Road, Meerut - 250001 Uttar Pradesh, India.
  • +91-121-2512376
  • admin@vickysports.com
ABOUT US
  • Who we are
LEGAL
  • Refund & Exchange Policy
  • Terms and Conditions
  • Privacy Policy
  • Delivery Charges
DOWNLOAD APP
google play apple
KEEP IN TOUCH
Secure
100% Secure transaction

Secure SSL encryption

Debit Credit UPI Net Banking

© Copyright 2023 Indo Rubber & Plastic Works. All Rights Reserved

  • Featured
    • Shop All
    • New Arrivals
    • Offers and Clearance
    • Best Sellers
    • Recommended
    • Shop under 99/-
    • Shop under 199/-
    • Shop under 299/-
    • Shop under 399/-
    • Shop under 499/-
    • Shop under 999/-
  • Shop by Sport
      1 1
    • Cricket
      • Cricket Bats
      • Cricket Bat Combo
      • Cricket Leather Ball
      • Cricket Tennis Ball Heavy
      • Cricket Tennis Ball Light
      • Cork Ball
      • Rubber Ball
      • Cricket Shoes
      • cricket Uniform
      • Cricket Bat Grips
    • 2
    • Football
      • Football
      • Football Shoes
      • Futsal Ball
      • Futsal Shoe
      • Inflator
      • Football Kits
      • Stockings
      • Whistle
    • 5
    • Badminton
      • Badminton Racket
      • Badminton Combo
      • Badminton Shuttlecock
    • 7
    • Basketball
      • Basketball
    • 10
    • Volleyball
      • Volleyball
    • 9
    • Skates and Boards
      • Shoe Skate
      • Roller Skate
    • 8
    • Indoor
      • Carrom Boards
      • Carrom Coin and Striker
      • Carrom Board Stand
      • Chess Coin
    • 6
    • Bags
      • Backpack
      • Duffle Bag
      • Gym Bag
    • 16
    • Other Balls
      • Hand Ball
      • Shooting Ball
      • Throw Ball
  • Apparel
      2 17
    • Tops
      • Bibs
      • T-Shirt
    • 4
    • Bottoms
      • Shorts
      • Lower
  • Footwear
      3 11
    • Shoes and Spikes
      • Cricket Shoes
      • Football Shoes
      • Fustal Shoe
      • Running Spikes
  • Fitness
      5 18
    • Weight Plates
      • Double Color Weight Plates
      • Finger Weight Plates
      • Single Color Weight Plates
    • 19
    • Dumbbells
      • Hex Dumbbells
      • Round Dumbbells
    • 20
    • Weight Lifting Rods
      • Olympic Weight Lifting Rods
      • Washer Weight Lifting Rods
    • 21
    • Olympic Benches
      • Decline Benches
      • Incline Benches
      • Flat Benches
      • Crunch Bench
      • Adjustable Bench
    • 22
    • Home Gym Combo
    • 23
    • Weight Machines
      • Home Gym Station
      • Multi Station Gym
      • Single Station Gym (Series 1)
      • Single Station Gym (Series 2)
      • Single Station Gym (Series 3)
    • 24
    • Gym Accessories
      • Hand Grip GP 10
      • Adjustable Hand Grip GP 30
      • Exercise Loop Band
      • Toning Tube
      • Elastic Band
      • Gym Balls
    • 25
    • Cardio Fitness Equipment
      • Air Bike
      • Treadmill
    • 26
    • Gym Equipment Accessories
      • Squat Rack
      • Seated Calf Raises
      • Vertical Plate Tree
      • Gym Stool
      • T-Bar Row Machine
      • Vertical Knee Raises & Dips
      • Dumbbell Stand
  • Sports Accessories
      4 12
    • Accessories
      • Ball T.K. Rings
      • Jump Rope
      • Sports Grip
      • Sipper
      • Wristband
      • Football Inflator
      • Bibs
      • Stockings
      • Whistle
      • Supporter
      • Gym Gloves

Login

logo
  • LOGIN
  • SIGNUP

New to Vicky Sports?

STEP 1/2

We will send you an OTP to verify your phone number/email

Already have an account

You are just

One Step Away!

To make sure you will not miss any order related communication

By signing up you are agreeing to our Terms and Conditions

Already have an account

Please enter the OTP sent to

Mobile number

Not yet received OTP?